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Returns & warranty.

Consider it done


A guarantee or a return request? We'll take care of it. We will gladly pick it up for you. We have put down what the rules are:

Rules:

  • The item must have been purchased from Sinatec Europe BV.
  • Return request must be requested within 21 days of the invoice date, claim the warranty
    request within the specified period of the item.
  • Articles with a line value of € 15 ex VAT and articles with pop code A, B, C or S will not be
    returned but will be assessed during the next screening.
  • Deviations in tire pressure and tread depth gauges & TPMS are not covered by warranty.
  • Sinatec uses a 10% handling fee on return.
  • The product must be in resalable condition, otherwise the return will not be accepted.
  • Representatives do not accept returns.
  • Has Sinatec unexpectedly made a mistake in the delivery of the articles? Then we will arrange
    the return and collection of the goods.


Procedure:

  1. Fill in the form correctly and completely; and send it to sales.europe@sinatec.com.
  2. You will receive an RMA number from Sinatec with which you can send the shipment to Sinatec.
  3. Returns and guarantees without an RMA number will not be processed.
  4. After receipt, the return shipment / warranty shipment will be assessed, you will be kept informed.


 Enter the return & guarantee form here*

*This is a PDF that can be filled in.